as upseting as it is, just remember Ann Marie is a human being and mistakes happen. she is a beautiful person. She and I have become friends throughout the years. She has been in hospital and still taken her laptop with her in order to get patients approved for the surgery. She rarely takes a true vacation. One, actually since I have known her (3+ years) Sge as well as everyone on Sutherland's team has truly dedicated their lives to us.